Our Services
Boost your hotel's revenue and dramatically increase asset value. Our expert hospitality consulting and training team offers innovative sales strategies and solutions with tailored action plans for your sales team to implement. Schedule your consultation today.
Operations Insight
Pike Hospitality Services will thoroughly review key hotel performance indicators, brand standards, interview management and supervisory personnel and interact with hotel associates and guests to determine the overall “health” of the hotel.
We will then provide ownership, hotel management, and all other key stakeholders with a comprehensive report of our findings as well as a recommendation of processes and procedures that are customized to improve performance, positioning, and guest satisfaction.
Sales & Marketing Insight
Pike Hospitality Services will review all components of the property’s sales and destination marketing efforts, lead generation processes and procedures, conduct client interviews, review all e-commerce, OTAs, discounts and any active revenue management strategies, and review historical and current year production and CRM reports.
A comprehensive overview will be submitted to property ownership, hotel management and other key stakeholders, including a plan of proposed action steps designed to drive maximum top line, occupancy and market share results.
Ongoing Synergy
When knowledge and customized reporting are not enough, Pike Hospitality Services will assist with the onboarding or implementation of any staff training of systems and procedures designed for hotel sales operational excellence.
Pike Hospitality Services will provide routine and ongoing oversight of Operations, Sales, Marketing, Guest Services and Revenue Management on a schedule that is convenient and affordable until the ownership is satisfied with the hotel’s direction.